- Click Cluster Management > Diagnostics.
- In the
Archived Info Manager section, click
Download for the log file that you want to send to EMC Isilon Technical Support.
Follow the download process that is specific to your browser.
- Open an FTP client.
- Enter the following settings to connect to the EMC FTP server:
Host: ftp.emc.comUser name: anonymousPassword: your email address
- Change the destination directory to incoming.
- Upload the file.