400040019

SyncIQ has encountered a problem connecting to a target cluster that is configured in a SyncIQ policy.

Administrator action

  1. Confirm that the source cluster can ping the target cluster.
  2. Confirm that a traceroute can be completed to the target cluster.
  3. Test to confirm that TCP ports 5666, 5667, 2097, 2098, 3147, and 3148 are open on your network by running the following command from the OneFS command-line interface on either the source or the target cluster:
    telnet <IP_address> <port_number>

If the event persists, gather logs, and then contact EMC Isilon Technical Support for additional troubleshooting. For instructions, see Gathering cluster logs.