400040017

There was an error with a policy on the SyncIQ file system.

Administrator action

This event occurs under the following conditions:

Note Image

If you are also experiencing events about hardware failure, investigate the cause of those events before attempting the following actions.

  1. Determine if either the source cluster or the target cluster is in read-only mode by running the following command:
    isi readonly
    The output for that command displays the mode for each node. If any node is set to read-only mode, set all nodes to read-write mode by running the following command:
    isi_for_array isi readonly off
  2. Confirm that the file referenced in the error message exists in the synchronization dataset on the source or target cluster that encountered the failure and that the files are accessible.

  3. Check the SyncIQ logs to see if any error information is available.

If the event persists, gather logs, and then contact EMC Isilon Technical Support for additional troubleshooting. For instructions, see Gathering cluster logs.